Policies

We want your stay at The Lodge at Black Rapids to feel relaxed, comfortable, and seamless. Please review the following policies to help ensure an enjoyable experience for all guests.

• Check-in: 3:00 PM
• Check-out: 11:00 AM

If you anticipate arriving late, please contact us in advance so we can plan accordingly

Dinner is served at 7:00 PM and breakfast at 9:00 AM.
Meals at our on-site restaurant are prepared fresh and served family-style. Please let us know in advance if you plan to join us and share any dietary restrictions so we can best accommodate you.

We offer limited pet-friendly accommodations. Please contact us in advance to confirm availability.

• Pets must be well-behaved and under control at all times
• Owners are expected to clean up all pet waste
• Owners are responsible for any damage or excessive cleaning required
• Pets are not permitted in certain areas of the lodge

The lodge is a non-smoking property.

• Smoking or vaping is not permitted inside the lodge
• Designated outdoor areas may be used—please dispose of materials properly
• A cleaning fee may be applied for any violations

To ensure a peaceful stay for all guests, we ask that quiet hours be observed from 10:00 PM to 7:00 AM.

Children are welcome at the lodge. We ask that they are supervised at all times, especially in shared spaces.

Due to our remote setting and Alaska’s dynamic weather, travel plans may occasionally be affected. We recommend allowing flexibility in your schedule when visiting.

A non-refundable payment in full is required at the time of booking for all confirmed reservations.

Because of our small size and remote location, cancellations can significantly impact our operations. While payments are non-refundable, we understand that unexpected situations can arise and will always do our best to work with guests when possible. 

We strongly encourage guests to consider travel insurance.

Our lodge is designed to be a welcoming, shared environment. We ask all guests to be respectful of the space, staff, and fellow visitors to help maintain the atmosphere that makes this place special.